Love it or loathe it, Smart Technology is here to stay and clever people are creating new cutting edge technology to assist the kitchen operator and food business owner’s ability to ensure customers get great service, and stimulating dining experiences.
Read on……
The Technology Revolutionising the Catering Industry
The digital revolution has touched just about every industry imaginable, from entertainment to retail to hospitality. With new technologies revolutionising the way companies are serving their customers, thanks to the latest digital gear and gadgets catering companies in the UK are thriving, experiencing an annual growth rate of about 1% per year. Here are some of the biggest technology trends set to change the face of the catering industry as it exists today.
Augmented Reality
Virtual reality headsets or VR goggles, are set to shake up more than just the gaming industry. They’re also becoming popular as a quick, easy, and cost-effective training method. Instead of sending new employees into the kitchen, which can be expensive and potentially dangerous for untrained personnel, companies can have their staff trained in a safe and controlled environment. VR headsets combined with customised software will allow new hires to tour their workplace, watch other employees, and simulate responsibilities without any risk involved whatsoever.
Touchscreen Vendors
Virtual kiosks seem to be popping up everywhere as a quick and convenient alternative to cashiers, waiters, and other staff. The catering industry hasn’t ignored this trend, with some companies opting to go digital. Now, you can find catering companies that automate just about the entire ordering process, from selecting a menu to paying.
Mobile Apps
Setting up ordering capabilities on a mobile app also allows catering companies to automate much of their workflow. Customers can easily place an order anytime, anywhere, all from the convenience of their smartphone. Mobile apps are becoming much more commonplace within the hospitality industry, with most restaurants and catering companies offering customers features such as online ordering, access to reviews, and loyalty programs.
Electric Trucks
These days, many companies are looking for ways to lower their carbon footprint, both out of civic duty and to take advantage of government incentive programs and tax breaks. Catering companies produce the majority of their emissions from transportation, as they need to transport ingredients, and equipment across the country on a regular basis. With companies such as Tesla promising to roll out an all-electric truck in the coming few years, catering companies are set to be able to reduce their carbon footprint by switching from diesel transportation to an all-electric fleet.
Emerging technologies such as VR headsets, touch screen kiosks, electric trucks, and mobile apps are revolutionising the way that the catering industry operates. The digital age is making it easier than ever for caterers to streamline their workflow and meet the unique needs of their clients. As technology continues to improve, we can expect to see the catering industry continue to keep growing across the UK.
